GGW Policies

• No exchanges, refunds of your ticket or transfers of your ticket onto another adventure.

• If you have had to cancel your booking due to experiencing symptoms of Covid-19 you are not entitled to a refund, exchange or transfer.

• We reserve the right to cancel any of our Hikes/Getaways/Mountain Skills Training/Events/Challenges at any time without notice.

• All of our Hikes/Getaways/Mountain Skills Training/Events/Challenges are subject to change and cancellation including date/time/location/length.

• Deposits are non refundable/transferable/exchangeable.

• If hikes that are part of our 2/4/6 week challenges are cancelled due to situations out of our control for e.g Weather Warnings, Snow, Rain, Wind, Sickness, Bereavement, Injury, Bus break downs etc we will reschedule the hike for another date. If you are unable to attend the new date you will not be entitled to a refund/exchange/transfer.

• Failure to make final payments for Hikes/Getaways/Mountain Skills Training/Events/Challenges will result in the loss of your deposit, instalments and place.

• We accept no responsibility if your flight/boat/train/car is delayed, cancelled,missed or transferred. You will not be entitled to a refund or exchange of your ticket or deposit.

• All meals are vegetarian however the production facilities are not allergen free and cross contamination may occur. We cannot guarantee that traces of the food that you are allergic to are not present in the foods that you are served. This may include but not limited to nuts,gluten,eggs,dairy,meat,fish etc If this presents medical issues for yourself then you need to make an informed decision on whether to consume our food and meals.

• During the hike your itinerary and its activities may be subject to alteration/cancellation/duration due to but not limited to bad weather, group/individual safety, timing, ability, delays. Refunds will not be issued in this case.

Things to note before booking

• All of our Hikes/Getaways/Mountain Skills Training/Events/Challenges are subject to change including date/time/location/length.

• We reserve the right to cancel any of our Hikes/Getaways/Mountain Skills Training/Events/Challenges

• Deposits are non refundable/transferable/exchangeable

• If hikes that are part of our 2/4/6 week challenges are cancelled due to situations out of our control for e.g Weather Warnings, Snow, Rain, Wind,Sickness,Bereavement,Injury, Bus break downs etc we will reschedule the hike for another date. If you are unable to attend the new date you will not be entitled to a refund/exchange/transfer.

• Failure to make final payments for Hikes/Getaways/Mountain Skills Training/Events/Challenges will result in the loss of your deposit, instalments and place.

• We accept no responsibility if your flight/boat/train/car is delayed, cancelled,missed or transferred. You will not be entitled to a refund or exchange of your ticket or deposit.

• All meals are vegetarian however the production facilities are not allergen free and cross contamination may occur. We cannot guarantee that traces of the food that you are allergic to are not present in the foods that you are served. This may include but not limited to nuts,gluten,eggs,dairy,meat,fish etc If this presents medical issues for yourself then you need to make an informed decision on whether to consume our food and meals. We accept no responsibility for any death,injury or other loss suffered or caused by you consuming any foods or meals by GGW. You understand that by eating meals prepared, cooked and served to you by GGW you are doing so entirely at your own risk and GGW will not be held responsible.